TO ORDER
When you make a purchase through our webshop, our general terms and conditions apply.
PAYMENT METHOD
You can pay via our webshop with iDeal or PayPal.
POSTAGE COSTS
The shipping costs per order
Within the Netherlands €9.95.
In Europe:
Belgium/Luxemburg €11.37
Germany €11.37
Austria €12.37
France €19.56
Italy €19.56
Czech Republic €19.95
Remaining countries Europe €19.95
Outside EU in consultation.
DELIVERY TIME
Since we have a small team, it is difficult for us to ship orders on a daily basis. That is why we send all webshop orders every Thursday on Thursday. If you place your order before 4:00 PM on Wednesday, it will be shipped on Thursday. You will often receive the order on Saturday if you live in the Netherlands. In the rest of Europe , delivery times can extend from a few days to 1 week . You will receive a Track & Trace code from DHL with which you can track your order. Deliveries of orders during holiday periods may deviate.
AGE CONTROL
Please note: due to the applicable alcohol limit, the order will only be delivered to the person who placed the order, after an age check has been carried out. If you are not present at the expected time of delivery to receive your order, you can specify an adjusted time via the Track & Trace code. Deliveries that cannot be delivered will be returned to us.
REVIEW TIME
You can return your order up to 14 days after receipt. To return your order, send an email to info@schotman.online with the following information: your name, the order number, the order date and the product you wish to return.
PLEASE NOTE:
Opened and/or damaged bottles cannot be returned.
PROCEDURE
The costs for the return are for your own account. You can return your order shipping to the following address:
Distill-Eric BV
Oldest Poortstraat 4
7041 AR ‘s-Heerenberg (NL)
Please note: when you return your order, please also provide your details (name, order number, order date) with the returned products. This way we know which order the return belongs to and we can quickly refund your payment.
REFUND
The purchase amount excluding shipping costs will be refunded to your account within 14 days
OTHERS
We do our best to package all orders with love and attention. If something has gone wrong or if you have another complaint, you can email to info@schotman.online