Terms and Conditions.

Index:
Article 1 – Definitions

Article 2 – Identity of the entrepreneur

Article 3 – Applicability

Article 4 – The offer

Article 5 – The agreement

Article 6 – Right of withdrawal

Article 7 – Costs in case of withdrawal

Article 8 – Exclusion of right of withdrawal

Article 9 – The price

Article 10 – Conformity and warranty

Article 11 – Delivery and implementation

Article 12 – Duration transactions: duration, cancellation and extension

Article 13 – Payment

Article 14 – Complaints procedure

Article 15 – Disputes

Article 16 – Additional or deviating provisions

Article 1 – Definitions
In these conditions
is understood by:
1.
Reflection period: the period within which the consumer
can make use of his right of withdrawal;
2.
Consumer: a natural person 18 years of age or
parent, acting in the exercise of a profession or business and or private one
enter into a distance contract with Schotman;
3.
Day: calendar day;
4.
Duration transaction: a distance contract with regard to
to a range of products and / or services, of which the delivery and / or
purchase obligation is spread over time;
5.
Durable data carrier: any means that the
enables the consumer or Schotman to submit information to that
It is personally aimed at saving it in a way that is future
consultation and unaltered reproduction of the stored information possible
makes.
6.
Right of withdrawal: the option for the consumer to
to cancel the distance contract within the cooling-off period;
7.
Entrepreneur / Schotman: the natural or legal person who provides products and / or services at a distance
offers to consumers;
8.
Distance contract: an agreement,
where in the context of a organized by Schotman
system for distance selling of products and / or services, up to and including the
concluding the agreement, only one or more is used
techniques for distance communication;
9.
Remote communication technique: means that can be used for closing
an agreement, without the consumer and entrepreneur simultaneously in the same
space have converged.
Article 2 – Identity of the entrepreneur
Schotman;

Oldest Poortstraat 4
7041 AR ‘s-Heerenberg (NL)

Telephone number: +31 (0) 6-11003732
E-mail address: info@schotman.online

Chamber of Commerce number: 83058087

VAT identification number: NL003143523B65
Article 3 – Applicability
1.
These general terms and conditions apply to every offer from Schotman and to any distance contract concluded between Schotman and the consumer.
2.
Before the distance contract is concluded, the text of this
general terms and conditions made available to the consumer. If this
is not reasonably possible, before the distance contract becomes
closed, indicate that the general terms and conditions can be viewed at Schotman and that they are at the request of the consumer as soon as possible
may be sent free of charge.
3.
If the distance contract is concluded electronically, then
deviation from the previous paragraph and before the distance contract is concluded
closed, the text of these general terms and conditions electronically to the
made available to the consumer in such a way that it can be used by the
consumer in a simple way can be stored in a durable
data carrier. If this is not reasonably possible, the
distance contract is concluded, indicate where of the general
conditions can be found electronically. And at the request of the
will be sent to the consumer free of charge by electronic means or otherwise.
4.
In the event that, in addition to these general terms and conditions, also specific
product or service conditions apply, is the second and third paragraph
applies mutatis mutandis and the consumer can in case of
conflicting general terms and conditions always invoke the applicable
determination that is most favorable to him.
Article 4 – The offer
1.
If an offer has a limited validity or subject to conditions
occurs, this will be explicitly stated in the offer.
2.
The offer contains a complete and accurate description of the
products and / or services offered. The description is sufficiently detailed
to enable the consumer to make a proper assessment of the offer.
If Schotman uses images, these are one true representation of the products and / or services offered.
Obvious mistakes or errors in the offer are not binding for Schotman.
3.
Each offer contains such information that is clear to the consumer
what the rights and obligations are attached to accepting the offer
are connected.
This concerns in particular: The price inclusive taxes for private individuals and legal persons and companies; The possible costs of delivery;
The way in which the agreement will be concluded and which actions are required for this;
Whether or not the right of withdrawal applies;
The method of payment, delivery and implementation of the agreement;
The term for accepting the offer, or the term within which Schotman guarantees the price;
The height of the
tariff for distance communication, if the cost of using the
technology for distance communication are calculated on a different basis
than the regular basic rate for the means of communication used; or after the agreement
the creation is archived, and if so, how this is done for the
the consumer can be consulted;
The way in which the consumer, for the conclusion of the contract, used by him under
can check the data provided and if desired
to recover;
Any other languages in which, in addition to Dutch, the agreement can be concluded;
The codes of conduct to which Schotman is subject and the way in which the
consumer can consult these codes of conduct electronically;
The minimum duration of the distance contract in the event of a
duration transaction.

Article 5 – The agreement
1.
The agreement is concluded, subject to the provisions of paragraph 4
at the moment of acceptance by the consumer of the offer and the fulfillment
to the conditions set.
2.
If the consumer has accepted the offer electronically,
Schotman immediately confirms the
receipt of acceptance of the offer. As long as the receipt of this
acceptance has not been confirmed by Schotman, the consumer can
terminate the agreement.
3.
If the agreement is concluded electronically, Schotman will take appropriate technical and organizational measures
security of the electronic transmission of data and ensures one
secure web environment. If the consumer can pay electronically, Schotman will observe appropriate security measures.
4.
Schotman can – within legal frameworks – rely on the
inform whether the consumer can meet his payment obligations,
as well as all those facts and factors that are important for a responsible
entering into the distance contract. If Schotman on
based on this investigation has good grounds not to enter into the agreement
he is entitled to refuse an order or request with reasons, or
attach special conditions to the performance.
5.
Schotman will provide the consumer with the product or service
following information, in writing or in such a way as to be communicated by the
consumer can be stored in an accessible manner in a sustainable way
data carrier, send:
a. the visiting address of
the Schotman branch where the consumer can go with complaints;

b. the conditions under which and the manner in which the consumer of the
right of withdrawal, or a clear statement regarding the
excluded from the right of withdrawal;

c. information about guarantees and existing service after purchase;

d. the information included in Article 4 paragraph 3 of these terms and conditions, unless Schotman has already provided this information to the consumer before the
execution of the agreement;

e. the requirements for terminating the agreement, if the agreement has a duration of more than one year or is indefinite.

6.
In case of an extended transaction, the provision in the previous paragraph is only
applies to the first delivery.

Article 6 – Right of withdrawal
When delivering products:
1.
When purchasing products, the consumer has the option
to dissolve the agreement without stating reasons during 14 days, provided that
the product is returned unopened. This reflection period starts on the day after
receipt of the product by the consumer or in advance by the consumer
designated representative made known to Schotman.
2.
During the reflection period, the consumer will handle the product with care and
the package. He will only unpack the product to the extent that it is
necessary to be able to assess whether he wishes to keep the product. If
he makes use of his right of withdrawal, he will return the product with all
supplied accessories and – if reasonably possible – in the original
condition and packaging to Schotman in accordance with reasonable and clear instructions provided by Schotman.
Article 7 – Costs in case of withdrawal
1.
If the consumer makes use of his right of withdrawal, will be charged
at the highest the costs of return are for his account.
2.
If the consumer has paid an amount, Schotman will
this amount as soon as possible, but no later than 30 days after the
return or cancellation, refund.
Article 8 – Exclusion of right of withdrawal
1.
Schotman can the right of withdrawal of the consumer
to the extent provided for in paragraphs 2 and 3. The exclusion of the
right of withdrawal only applies if Schotman clearly states this
in the offer, at least in time for the conclusion of the agreement
mention.
2.
Exclusion of the right of withdrawal is only possible for products:
a. that have been established by Schotman in accordance with specifications of the
consumer;
b. that are clearly personal in nature;

c. that cannot be returned due to their nature;

d. that can spoil or age quickly;

e. whose price depends on fluctuations in the financial market,
over which Schotman has no influence;
Exclusion of the right of withdrawal is only possible for services:
a. concerning accommodation,
transport, restaurant business or leisure activities to be carried out on a particular basis
date or during a certain period;

b. of which the delivery is with the express consent of the consumer
started before the reflection period has expired;

c. concerning betting and lotteries.

Article 9 – The price
1.
During the validity period stated in the offer, the prices will be from
the products and / or services offered are not increased, except
price changes due to changes in VAT rates.
2.
Contrary to the previous paragraph, Schotman can use products or
services, the prices of which are subject to fluctuations in the financial
market and over which Schotman has no influence, with variable
offer prices. This bondage to fluctuations and the fact that
any stated prices are target prices, will be stated in the offer.
3.
Price increases within 3 months after the conclusion of the agreement
are only permitted if they are the result of statutory regulations or
provisions.
4.
Price increases from 3 months after the conclusion of the agreement
are only permitted if Schotman has stipulated this and:
a.these are the result of statutory regulations or provisions; or

b. the consumer has the authority to cancel the agreement with effect
of the day on which the price increase takes effect.
5. The prices stated in the offer of Schotman products include VAT (private individuals). And ex VAT companies and legal entities.
Article 10 – Conformity and Warranty
1.
Schotman guarantees that the products comply with the agreement,
the specifications stated in the offer, to the reasonable requirements of
reliability and / or usability and the on the date of the creation of
the agreement existing legal provisions and / or government regulations.
If agreed, Schotman also guarantees that the product is suitable for other than
normal usage.
2. A guarantee provided by Schotman, manufacturer or importer does not affect it
the legal rights and claims, which the consumer under the
agreement can assert against Schotman.
Article 11 – Delivery and implementation
1.
Schotman will observe the greatest possible care
take when receiving and executing orders from
products and when assessing applications for the provision of services.
2.
The place of delivery is the address that the consumer makes known to Schotman.
3.
With due observance of what is stated about this in article 4 of these general
conditions is stated, Schotman will be accepted
execute orders expeditiously, but at the latest within 30 days, unless
a longer delivery period has been agreed. If the delivery is delayed
or if an order is not or only partially possible
are carried out, the consumer will receive this no later than 30 days after he has received the
order placed has a message from Schotman. The consumer
in that case has the right to terminate the agreement without costs.
4.
In case of dissolution in accordance with the previous paragraph, Schotman will pay the amount that the consumer has paid as soon as possible,
yet no later than 30 days after dissolution.
5.
If delivery of an ordered product proves impossible, Schotman will endeavor to make a replacement product available.
At the latest at the time of delivery will be in a clear and understandable manner
notified that a replacement product is being delivered. With replacement articles
the right of withdrawal cannot be excluded. The costs of any
return shipments are at the expense of the consumer.
6.
The risk of damage and / or loss of products rests with Schotman until the moment of delivery to the consumer or a prior
designated representative made known to Schotman,
unless explicitly agreed otherwise.
Article 12 – Duration transactions: duration, cancellation and extension
Termination
1.
The consumer can enter into an agreement for an indefinite period and
which extends to the regular delivery of products, at all times in writing
cancel, with due observance of the agreed cancellation rules and a
notice period of no more than one month.
2.
The consumer can enter into an agreement for a definite period and
which extends to the regular delivery of products, at all times against the
end of the fixed term in writing with due observance of this
agreed cancellation rules and a notice period of no more than one month.
3.
The consumer can the agreements mentioned in the previous paragraphs:
a. – in writing at all times
cancel and not be limited to cancellation at a specific time or in a
certain period;

b. – at least in writing in the same way as they are by him
entered into;

c. – always cancel in writing with the same notice period as Schotman has stipulated for himself.

Renewal
4.
An agreement that has been entered into for a definite period of time and that lasts
to the regular delivery of products, may not be tacitly renewed
or renewed for a specified period.
5.
An agreement that has been entered into for a definite period of time and that extends to the
regular delivery of products may only be tacitly for an indefinite period
be extended if the consumer can cancel at any time in writing with
a notice period of no more than one month and a notice period of no more than one month
three months in case the agreement extends to settled, but less than
once a month, delivering products.
6.
An agreement with limited duration until arranged for an introduction
delivery of products is not tacitly continued and ends
automatically at the end of the trial or introductory period.
Expensive
8.
If an agreement has a duration of more than one year, the consumer is allowed
after one year terminate the agreement in writing at any time with a notice period
of a maximum of one month. Unless reasonableness and fairness oppose termination
before the end of the agreed term.
Article 13 – Payment
1.
Unless otherwise agreed, the consumer
amounts due are paid immediately and / or on account within 14
days after the start of the reflection period as referred to in Article 6 paragraph 1. With the
sale of products to consumers is never allowed in general terms and conditions
advance payment of more than 50% are stipulated. When prepayment is
stipulated, the consumer cannot assert any rights regarding the implementation
of the relevant order, before the stipulated advance payment has been made
occurred.
2.
The consumer has the duty to report inaccuracies in the information provided or stated
to report payment details to Schotman without delay.
3.
In the event of non-payment of the consumer, Schotman has the exception
legal restrictions, the right to notify the consumer in advance
charge reasonable costs incurred. These costs are the
production costs and associated orders with suppliers.
Article 14 – Complaints procedure
1.
Schotman has a sufficiently disclosed
complaints procedure and handles the complaint in accordance with this complaints procedure.
2.
Complaints about the implementation of the agreement must be submitted within a reasonable time,
be submitted fully and clearly described to Schotman,
after the consumer has discovered the defects. 3.
Complaints submitted to Schotman will be processed within a period of time
within 14 days from the date of receipt. As a complaint
requires a foreseeable longer processing time, Schotman will reply within 14 days with a confirmation of receipt
and an indication when the consumer can provide a more detailed answer
expect.
4.
If the complaint cannot be resolved by mutual agreement, a
dispute that is subject to the dispute settlement.

Article 15 – Disputes
1.
On agreements between Schotman and the consumer on which
these general terms and conditions apply, is exclusively Dutch law
applicable.
Article 16 – Additional or deviating provisions
Additional or
Any provisions deviating from these general terms and conditions may not be to the detriment of
the consumer and must be recorded in writing or on
in such a way that they can be accessed by the consumer in an accessible manner
are stored on a durable data carrier.

The Dutch-language general terms and conditions are binding. No rights can be derived from writing errors in the English General Terms and Conditions.